About Us

The State of Florida Consumer-Directed Care Plus (CDC+) program is implemented under the authority of an 1915(j) State Plan Amendment granted by the federal Centers for Medicare and Medicaid Services (CMS). The Agency for Healthcare Administration (AHCA) leads an interdepartmental workgroup comprised of representatives from the Departments of Elder Affairs (DOEA), Children & Families (DCF), and Health (DOH), and the Agency for Persons With Disabilities (APD). This workgroup is responsible for program oversight and develops program policies and procedures. For disabled adults, elders, and brain and spinal cord individuals, CDC+ is operated by DOEA. The Agency for Persons with Disabilities (APD) is the operating agency for individuals with developmental disabilities.

The Operational Protocol is the operating guideline for CDC+. The document has been approved by the federal Centers for Medicare and Medicaid Services (CMS) for Florida’s CDC+ Program. The Operational Protocol requires the state provide two support services for consumers: consultant and financial services. Currently, consultant services are provided by case managers who receive special CDC+ program training. Financial services are provided by an entity called a Fiscal/Employer Agent (F/EA). The F/EA assists in handling the monthly budget by paying the people who work for the Consumer as well as handling tax responsibilities. The Department of Elder Affairs is the F/EA for elders as well as disabled adults and individuals with traumatic brain injuries or spinal cord injuries (TBI/SCI).